2 min read · June 2026

How escrow protects your ₱2,500 — a 2-minute guide

What "escrow" actually means, how unidorms.ph holds your down payment until move-in, and what triggers a refund.

How escrow protects your ₱2,500 — a 2-minute guide

What escrow means here

  • When you reserve a dorm on unidorms.ph, your ₱2,500 down payment doesn’t go straight to the landlord. It’s held by the platform until both you and the landlord confirm move-in.
  • Only after the 24-hour fraud-protection window closes does the ₱2,500 settle. If you file a valid dispute in that window, you get the full amount back.

The lifecycle in 5 steps

  • 1. Reserve. You pay ₱2,500. Status: HOLDING. The unit goes off-market.
  • 2. Move in. Both you and the landlord tap "Confirm move-in" on your dashboard. The 24-hour fraud window opens.
  • 3. Inspect. Compare the unit to the listing. If anything material is wrong (denied access, wrong room, undisclosed damage), file a dispute.
  • 4a. No dispute. After 24 hours your reservation settles. The ₱2,500 is credited toward your first month rent on the landlord’s ledger.
  • 4b. Validated dispute. You get the full ₱2,500 refunded to your original payment method, typically within 5–7 business days.

What escrow doesn’t cover

  • The security deposit (typically 2 months) is paid directly to the host on move-in day — that money never enters our platform.
  • Subsequent monthly rent is arranged off-platform via post-dated checks or direct transfer.
  • "Changed my mind" cancellations after move-in. The 24-hour window is for fraud and misrepresentation, not buyer’s remorse.

Why this matters for students

  • On Facebook Marketplace, money sent to a stranger is gone the moment they receive it. The "trust me bro" model has produced thousands of reported student scams in Manila.
  • Escrow flips that — the landlord can’t touch the money until they’ve actually delivered the unit you booked.
  • It’s the same model Airbnb uses for accommodation worldwide. We just localized it for the Filipino student market.
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